What you will do 
The IT Trainer/Client Support Analyst functions in a dual role working as an internal IT Trainer (75%) and Client Support Analyst (25%). Both aspects of the role require you to function as part of a team to provide highly responsive technical support services and be the first point of contact for clients. You will be responsible for the design and delivery of a variety of training courses, both technical and nontechnical, and will be involved in creating proactive and responsive solutions to meet organizational needs.  

Who you are 
You are an experienced technical trainer and change champion who is self-motivated and self-directed. You focus on providing the best client experience and build rapport with ease. You have the ability to create engaging technical training documents and presentations for nontechnical audiences. You have a passion for technology and a forward-looking attention to trends and changes in industry standards.  
You have excellent communication and presentation skills with a demonstrated ability to collaborate with teammates and clients alike.  

What you bring 
Qualified individuals will possess a related postsecondary diploma or university degree in information technology with additional training in the area of instructional design, technical writing, or training and development. A technical trainer designation would be an asset. Hands-on experience with Microsoft Office Suite (M365), SharePoint online, Microsoft Teams, OneDrive, Windows Operating Systems, and iOS and Android mobile devices is required. Familiarity with Maximizer CRM, Adobe Acrobat Pro, and other Adobe products is beneficial.  

Why choose the LAO 
We are offering a permanent full-time position with challenging work, a rich history, a beautiful location, support for career-long learning, and excellent vacation. 

The salary range for this position is $56,412-$84,600 dependent on qualifications. A comprehensive benefits package is also available. 

We value employee wellness and work-life balance. We organize wellness initiatives and engage with employees on physical, mental, financial, and organizational health matters. Additionally, all employees can access the free and confidential Employee and Family Assistance Program. 

Your complete application package will include resume, cover letter, and 2 technical training writing samples.  
We thank all applicants for their interest; however, only candidates under further consideration will be contacted. Final candidates will be asked to undergo pre-employment checks. 

What you will do

The Office of Parliamentary Counsel (OPC) provides comprehensive and impartial legal advice and legislative drafting services to the Speaker, presiding officers, Members of the Legislative Assembly and the Clerk of the Legislative Assembly. The OPC is also the Legislative Assembly Office’s in-house legal counsel.

The OPC is seeking a Legal Counsel in an entry-level position. In this fast-paced environment you will be providing legal advice to the Law Clerk, Parliamentary Counsel and LAO managers, primarily in the following areas: constitutional law, statutory interpretation, contract law, procurement law, leasing, employment law, information access and privacy law and intellectual property law.

Who you are

The keys to success in this role are your interpersonal skills and ability to communicate legal information and advice in a clear and effective manner coupled with strong and effective proofreading and written composition skills.

You will also bring solid organizational skills and a meticulous attention to detail as well as a focus on providing client-centered services.

Your professionalism, judgment and tact ensure that you align with the OPC’s unyielding dedication to ensuring that the Legislative Assembly of Alberta is provided the highest standard of nonpartisan legal and legislative drafting services.

What you bring

Your background should include a Juris Doctor (JD) or Bachelor of Laws (LLB), active membership in or immediate eligibility for entrance to the Law Society of Alberta plus up to 5 years of professional legal experience.

Your past work experience includes legal research and contract, lease or legislative drafting.

Knowledge of the Westminster parliamentary process and the composition and structure of the Legislative Assembly of Alberta is considered an asset.

We offer challenging work, a rich history, a beautiful location, support for career-long learning and excellent vacation and health benefits.

The salary range for this position is $79,752 - $102,744 dependent on qualifications. A comprehensive benefits package is also available.

We value employee wellness and work-life balance. We organize wellness initiatives and engage with employees on physical, mental, financial and organizational health matters. Additionally, all employees can access the free and confidential employee and family assistance program.

We thank all applicants for their interest; however, only candidates under further consideration will be contacted. Final candidates will be asked to undergo pre-employment checks.