Hourihan, Peter (Ombudsman; Public Interest Commissioner from June 1, 2013)
Appeals Commission (Workers' Compensation Board)
Client complaints to Ombudsman ... LO15
Conferences
United States Ombudsman Association, Ombudsman attendance ... LO15
Dept. of Justice and Solicitor General
Client complaints to Ombudsman ... LO15
Government agencies, boards, and commissions
Delegated administrative organizations ... LO16
Health care
Patient concerns resolution process ... LO13
Health sciences professions
Complaints to Ombudsman ... LO146
Officers of the Legislature
Shared information technology systems ... LO147-48
Ombudsman
Presentation to committee ... LO13-16 Presentation to committee, questions and comments ... LO16-18
Ombudsman - Investigations/inquiries
Caseload ... LO14-15, 145-46 Complaints, method of submission ... LO13 Frivolous complaints ... LO17 Implementation of recommendations, authority for ... LO14 Jurisdictional issues ... LO16 Nonjurisdictional complaints ... LO14, 146, 150 Reporting procedure ... LO14 Requests from Legislative Offices Committee ... LO13, 16 Requests from ministers ... LO13-14, 16 Requests from rural communities ... LO18 Self-initiated investigations ... LO13, 14, 16, 17, 150-51 Written complaints ... LO14
Ombudsman - Investigations/inquiries - Ontario
Diabetes incidence factors, self-initiated investigation ... LO17
Ombudsman's office
2012-13 annual report ... LO145-46 Annual report ... LO17 Appearance before committee re 2012-13 annual report, business plan, and 2014-15 budget request ... LO145-51 Branding ... LO15 Budget 2013-14, surplus ... LO147-48 Business plan ... LO14-16, 146-47 Business plan, strategic priorities ... LO145 Case management system ... LO147 Comparison with other jurisdictions ... LO17 Contracting of legal services ... LO148, 149 General remarks ... LO13-15, 18, 145 Independence of office ... LO17 Information technology costs ... LO16, 147-48 Mandate ... LO13-16 Performance measures ... LO18, 147 Public awareness and access to services ... LO15, 17-18 Public awareness initiatives, use of social media ... LO148 Set-up of office ... LO148-49 Staff ... LO15, 16, 145, 147 Staff compensation ... LO147-48, 149-50 Supplies and services, funding for ... LO147 Technology use, priorities on ... LO15, 17 Travelling intake initiative ... LO17-18
Professions
Professional associations and colleges, inclusion in Ombudsman mandate ... LO13
Public Interest Commissioner
Public Interest Commissioner, office of the
Budget estimates 2013-14, debate ... LO106-7 Budget estimates 2014-15, debate ... LO145-51 Business plan ... LO147 Case management system ... LO150 Staff compensation ... LO148 Supplies and services ... LO148
Public Interest Commissioner - Investigations/inquiries
Nonjurisdictional complaints ... LO150 Requests for investigations ... LO150
Public Interest Disclosure (Whistleblower Protection) Act (Bill 4)
Rare diseases - Treatment
Out-of-country services, Ombudsman investigation of ... LO17
Service Alberta
Associate Minister, Accountability, Transparency and Transformation request that Ombudsman be appointed as Public Interest Commissioner ... LO106
Social media
Ombudsman office use ... LO148
Workers' Compensation Board
Client complaints to Ombudsman ... LO15
Hurlburt, Tim, QC (Solicitor, Dept. of Justice and Solicitor General)
Committee on Legislative Offices, Standing
Court of Appeal
Clarification on spoiled ballots ... LO108
Edmonton-Castle Downs (constituency)
Elections, provincial
Cost of judicial recount, differences in legal costs ... LO109, 110 Judicial recounts, payments ... LO108-11 Spoiled ballots ... LO108
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