Bhullar, Manmeet Singh (PC, Calgary-Montrose)
Administrative fairness guidelines
History of judicial decisions re ... LO81-82 Judicial review re application by Ombudsman of ... LO81-82 Use by courts ... LO81-82
Alberta Energy and Utilities Board
Investigation by Ombudsman of Rimbey hearings by ... LO81-82
Alberta Health Services
Auditor General's use of external auditors re attest audits of ... LO177
Alberta Human Rights and Citizenship Commission
Judicial review of jurisdiction of Ombudsman re ... LO168-69
Appeals Commission (Workers' compensation)
Judicial review of decisions by ... LO145
Auditor General
Appreciation for ... LO177
Auditor General Act
Mandate of Auditor General under ... LO125
Auditor General of Canada
Government acceptance of recommendations by, rate of ... LO125, 176
Auditor General's Office
Appreciation for ... LO177 Auditing standards for ... LO124-25 Audits, systems: Follow-up audits ... LO176 Audits, systems: Performance measures ... LO70 Audits, systems: Policy issues vs. implementation of policy ... LO70 Contract management by, re external auditors ... LO177 Government acceptance of recommendations by ... LO125, 176-77 Government acceptance of recommendations by: Follow-up of acceptance ... LO176 Mandate of ... LO125 Other jurisdictions: Government acceptance of recommendations ... LO125, 176-77 Other jurisdictions: Time for follow up of recommendations ... LO176-77 Reports: Overview of ... LO124-25 Staff, external: Use in specialized areas ... LO177
Building Future Voters
High school voter education ... LO100
Calgary-Glenmore (Constituency)
2009 by-election in: Use of enumeration notices ... LO140 2009 by-election in: Use of Voterlink ... LO140
Canadian auditing standards
Impact on Auditor General's office of ... LO124-25
Chief Electoral Office
Appreciation for ... LO101 Voter participation rates, initiatives to increase ... LO100
Chief Electoral Officer
Appreciation for ... LO101
Child and family services authorities
Auditor General's use of external auditors for ... LO177
Court of Appeal
Judicial review of OIPC orders ... LO145-46
Court of Queen's Bench
Judicial review of OIPC decisions ... LO145-46
Courts
Civil actions re application of administrative fairness guidelines ... LO81-82 Comparison of Ombudsman's investigations with court actions ... LO81-82 Suspension of Ombudsman's investigations when matters go before ... LO81-82
Dept. of Children and Youth Services
Investigations by Ombudsman of, re implementation of court decisions ... LO82
Education - Curricula
Voter education in social studies ... LO100
Election Act
Chief Electoral Officer's duties under, re new polling subdivision maps ... LO140
Electoral Boundaries Commission (2009-2010)
Procedures re new polling stations ... LO140
Freedom of Information and Protection of Privacy Act
Judicial review of orders by OIPC re ... LO145-46 Judicial review of orders by OIPC re: Interpretation of time period under ... LO146
Government agencies, boards, and commissions
Auditing standards for ... LO124-25 Auditor General's systems audits of ... LO70 Coordination with government departments responsible for ... LO124-25 Financial reporting by ... LO124-25
Government departments
Annual reports from ... LO124-25 Investigations by Ombudsman of implementation of court decisions by ... LO82
Health Information Act
Judicial review of orders by OIPC re ... LO145-46
Information and communications technology
Ombudsman's office, leasing of IT systems from B.C. ... LO152
Information and Privacy Commissioner's Office
Judicial review of orders of ... LO145-46 Judicial review of orders of: Interpretation of time period under FOIP ... LO146 Legal services ... LO145-46
International financial reporting standards
Impact on Auditor General's office of ... LO124-25
Lawyers
OIPC's contract services re ... LO145-46
Ombudsman's Office
Appeals of decisions by, procedures re ... LO81 Budget (2010-2011) estimates: IT contract services ... LO152 Fees for investigations, lack of ... LO82 Investigations: Comparison of investigations vs. court actions ... LO81-82 Investigations: Own-motion investigations by, criteria for ... LO81-82 Investigations: Suspension of, due to actions before courts ... LO81-82 IT services ... LO152 Judicial review of jurisdiction of, re Alberta Human Rights Commission ... LO168-69 Other jurisdictions: Leasing of IT systems from B.C. ... LO152 Staff: Training ... LO151
Ombudsman's Office - British Columbia
Leasing of IT systems to Alberta's Ombudsman's office ... LO152
Ombudsman Act
Court actions as cause for suspension of investigations under ... LO81-82 Ombudsman's powers under ... LO168-69
Personal Information Protection Act
Amendment re notice of breaches of privacy ... LO146 Judicial review of orders by OIPC re: ... LO145-46 Judicial review of orders by OIPC re: Interpretation of time period under ... LO146
Persons with developmental disabilities community boards
Auditor General's systems audit of ... LO70 Auditor General's use of external auditors for ... LO177
Polling station workers
Hiring of, statistics on ... LO100-101 Training of, re voter identification requirements ... LO100-101
Polling stations
Impact of new electoral boundaries on ... LO140
Postsecondary educational institutions - Finance - Ontario
Audit by external auditors of, not Auditor General ... LO125
Privacy legislation, Provincial
As evolving process ... LO145
Public contracts
Auditor General's contracts with external auditors ... LO177 OIPC's contracts for legal services ... LO145-46 Ombudsman's contracts for IT services ... LO152
Register of electors
Accuracy of: Names of new Canadians ... LO100
Returning officers (Provincial elections)
Appointment of: Contracts for ... LO140 Appointment of: Earliest time for, after an election ... LO140 Boundaries commission review role for ... LO140
Voting in provincial elections - Alberta
Identification requirements for ... LO100-101 By immigrants ... LO100-101 Participation rates: Initiatives to increase ... LO100
Vulnerable Albertans
As a criteria for Auditor General's selection of systems audits ... LO70
Blakeman, Laurie (AL, Edmonton-Centre)
Accountants
Employment at OAG as career enhancement ... LO120 Rates charged by, in comparison with OAG's internal costs for ... LO120, 126-27
Alberta Human Rights and Citizenship Commission
Judicial review of jurisdiction of Ombudsman re ... LO153
Alberta Netcare (Electronic health system)
Audit logs in ... LO87, 144 Prosecution under HIA, for breach of privacy re ... LO87 Statistics on ... LO87
Alberta Public Agencies Governance Act
Ethics Commissioner's role re, future regulations on ... LO132 Implementation of, impact of ... LO132
Auditor General
Meetings with: Exit interview, proposal for ... LO115 Resignation of ... LO115
Auditor General Act
Mandate of Auditor General under ... LO65
Auditor General of Canada
Government acceptance of recommendations by, rate of ... LO66
Auditor General's Office
Audits, attest: Biennial audits, proposal for ... LO126 Audits, attest: Legislative requirements ... LO65 Audits, systems: Follow-up audits ... LO66 Audits, systems: Legislative requirements ... LO65 Audits, systems: Performance measures ... LO69 Audits, systems: Reduction in ... LO65, 69 Audits, systems: Statistics on ... LO67 Budget (2010-2011) estimates: Motion to approve (Passed) ... LO152-53 Business plan ... LO126, 128 Contract auditor for audit of: Exit conferences ... LO62 Contract auditor for audit of: Selection process re new auditor ... LO62 Contract management by, re external auditors ... LO62 Government acceptance of recommendations by ... LO66 Mandate of ... LO65 Other jurisdictions: Government acceptance of recommendations ... LO66 Other jurisdictions: Mandates ... LO65 Other jurisdictions: Performance measures ... LO65 Performance measures: Accounting exams, pass rate re ... LO128 Performance measures: Follow-up audits ... LO66 Performance measures: Timelines re implementation of recommendations ... LO66 Reports: Annual reports on audits ... LO69 Reports: Legislative requirement for ... LO65 Reports: Outstanding recommendations, list of ... LO67 Role of, re Public Accounts Committee ... LO66, 69 Staff, external: Contract services rates ... LO126-27 Staff, internal: Recruitment, impact of economy on ... LO128 Staff, internal: Salaries ... LO120-21 Staff, internal: Salary freeze ... LO120 Staff, internal: Salary freeze, member's request for information re ... LO120 Staff, internal: Succession plans ... LO120-21 Staff, internal: Training ... LO128 Staff, internal: Turnover ... LO120-21 Timelines: Follow-up systems audits ... LO66 Treasury Board's consultation with, re auditing performance measures ... LO65, 69
Buildings, Multifamily
Access by candidates to: During 2008 election ... LO95 Access by candidates to: Initiatives to improve ... LO138
By-elections
Voting technologies, proposal for pilot projects re ... LO99
Calgary-Buffalo (Constituency)
Enumeration deficiencies re 2008 election ... LO94
Canada Post
Ad-mail rates for mail to voters ... LO138-39
Canadian Council of Public Accounts Committees Conference, Edmonton (September 2009)
General remarks ... LO112
Chief Electoral Office
Committee to review election readiness, proposal for ... LO154-55 Communications by ... LO138 Information technology: New voting technologies, proposal for pilot projects re ... LO99 Performance measures: Comparison with previous elections ... LO141 Performance measures: Use of advance and special ballot voting ... LO138 Recommendations from ... LO99, 105 Recommendations from: Prosecution of election offences ... LO95, 105
Chief Electoral Officer
Appointment of: Reappointment of, motion to approve in camera meeting on February 18, 2009, re (Passed) ... LO104 Communications with PC Association re appointment of returning officers for 2008 election ... LO99 Public disclosure by committee member of information from in camera meeting on February 13, 2009, re consideration of reappointment of ... LO106-7 Search committee for candidate as, motion to approve establishment of (Passed) ... LO105
Committee on Health, Standing
Website (external), procedures re posting of LAO research documents on ... LO106
Committee on Legislative Offices, Standing
Chief Electoral Officer search committee, motion to approve establishment of (Passed) ... LO105 Committee review of annual reports of legislative officers ... LO115, 155-56 Committee review of budget estimates of legislative officers, planning for ... LO117 Committee review of election readiness, proposal for ... LO154-55 Delegates to COGEL conference (Arizona 2009), with selection of fourth attendee by lottery, motion to approve (Passed) ... LO154 Public disclosure by committee member of information from in camera meeting on February 13, 2009, re consideration of reappointment of Chief Electoral Officer ... LO106-7 Research support for ... LO61 Website (external), procedures re posting of LAO research documents on ... LO106
Committee on Public Accounts, Standing
Appearance of Grant MacEwan College before ... LO67 Auditor General's role re ... LO66, 69
Committees, Policy field (all-party)
Website (external), procedures for posting of LAO research documents on ... LO106
Council on Governmental Ethics Laws, Annual meeting, Scottsdale, Arizona (December 2009)
Delegates to, with selection of alternates by lottery, motion to approve fourth attendee (Passed) ... LO154
Court of Queen's Bench
Cases re offences under HIA ... LO87
Custodians of health information
Amendment to HIA re additional ... LO143-44
Dept. of Education
Auditor General's systems audit re school performance, delay in ... LO65
Dept. of Employment, Immigration and Industry
Auditor General's systems audit re workplace safety, delay in ... LO65
Dept. of Energy
Auditor General's system audit re royalty structure, delay in ... LO65
Dept. of Justice and Attorney General
Comments by Attorney General in Legislative Assembly re Chief Electoral Officer's recommendations for prosecution of election offences by ... LO105 Comments by Deputy Premier in Legislative Assembly re Chief Electoral Officer's recommendations for prosecution of election offences by ... LO105 Recommendations from Chief Electoral Officer for prosecution of election offences by ... LO95, 105
Dept. of Service Alberta
Auditor General's systems audit re IT cross-ministry initiatives, delay in ... LO65
Edmonton-Centre (Constituency)
Enumeration deficiencies re 2008 election ... LO94-95 Returning officers re 2008 election ... LO94-95
Edmonton-McClung (Constituency)
Public disclosure by member for, re information from in camera meeting on appointment of Chief Electoral Officer ... LO106-7
Election Act
Chief Electoral Officer's recommendations for prosecutions under: Access to multifamily buildings ... LO95 Chief Electoral Officer's recommendations for prosecutions under: Comments by Attorney General in Legislative Assembly re ... LO105
Elections, Municipal
New technologies re ... LO99
Elections, Provincial
2008 election: Mail-outs ... LO138-39, 141 2008 election: Voter information cards, postal rates for ... LO139-40 Ad-mail rates for mail to voters ... LO138-39 Multifamily units, access by candidates to ... LO95, 138 Performance measures: Use of advance and special ballot voting ... LO138 Returning officers for, impact of delay of appointment of ... LO105 Timing of, predictions of ... LO95
Electoral Boundaries Commission (2002-2003)
English as a second language
Training of staff in Auditor General's Office re ... LO128
Enumeration process
Target enumeration: Planning for ... LO94-95
Ethics Commissioner's Office
Budget (2010-2011) estimates: IT services ... LO134 Budget (2011-2012) estimates: Increase over previous year's budget ... LO133 Budget (2012-2013) estimates: Increase over previous year's budget ... LO133-34 Business plan ... LO131-32 Disclosure statements filed with ... LO73 Impact of Alberta Public Agencies Governance Act on ... LO132 Investigations by: Decrease in ... LO131 IT services: Contract services in place of government services ... LO134 IT services: IT equipment replacement ... LO133-34 Other jurisdictions: Business plans ... LO131 Other jurisdictions: Performance measures ... LO131-32 Performance measures: Development of ... LO131-32 Performance measures: Members' filing disclosure statements ... LO73 Performance measures: Public confidence ... LO131-32 Public awareness education by ... LO131 Staff: Contract legal services ... LO134 Surveys by, future ... LO131
Freedom of Information and Protection of Privacy Act
Frivolous or vexatious complaints under ... LO85-86 Requests under: Refusal to investigate ... LO85-86
Government agencies, boards, and commissions
Auditor General's systems audits of ... LO65
Government departments
Annual reports from ... LO65 Business plans re ... LO65, 69 Management tools for ... LO69 Performance measures for ... LO65, 69
Grant MacEwan College
Auditor General's follow-up audit re ... LO67
Health Information Act
Audit logs in EHRs under ... LO87, 144 Breaches of, common ... LO87 Custodians under, new ... LO143-44 Prosecution under, re breach of privacy ... LO87
Health Information Amendment Act, 2009 (Bill 52, 2009)
Information and communications technology
Auditor General's systems audit of cross-ministry initiatives, delay in ... LO65 Committee review of contracts for IT services by Legislative Officers, proposal for ... LO153 Databases, privacy issues re ... LO87 Elections: Voting technologies, recommendations for pilot projects ... LO99 Ethics Commissioner's office: Contract services in place of government services ... LO134 Ethics Commissioner's office: IT services ... LO133-34 Lobbyists registry, IT services re ... LO134
Information and Privacy Commissioner's Office
Audits by, proactive ... LO87 Frivolous or vexatious complaints to ... LO85-86 Prosecution of offences under HIA, recommendation for ... LO87
Kingston Ross Pasnak, LLP
As auditor of OAG ... LO62
Lawyers
Committee review of contracts for legal services, proposal for ... LO153 Ethics Commissioner's contract services re ... LO134
Legislative Assembly
Comments by Attorney General and Deputy Premier in, re Chief Electoral Officer's recommendations for prosecution of election offences ... LO105
Legislative Assembly Office
Research documents from, procedures for public disclosure of ... LO106 Research support from ... LO61
Legislative Officers
Annual reports of, review by committee of ... LO115, 155-56 Budget estimates of, review by committee of ... LO117 Budget estimates with zero increase, recommendation from committee for ... LO117 Committee review of contracts for IT services, proposal for ... LO153 Committee review of contracts for legal counsel, proposal for ... LO153 Independence of ... LO153 Judicial review of application of FOIP to records of ... LO153
Lobbyists registrar
Budget (2010-2011) estimates: Professional dues ... LO134
Lobbyists registry
Budget (2010-2011) estimates: IT services ... LO134 IT services re ... LO134 Other jurisdictions: Performance measures ... LO131-32 Performance measures: Development of ... LO131 Performance measures: Surveys, future ... LO131 Performance measures: Website hits ... LO131
Massage therapists
As potential custodians of health information under HIA ... LO143-44
Media
Public disclosure to, by committee member of information from in camera meeting re reappointment of Chief Electoral Officer ... LO106-7
Medical records, Electronic
Audit logs in, under HIA ... LO87
Members of Parliament
Use of ad-mail delivery rates ... LO138-39
Members of the Legislative Assembly
Disclosure statements to Ethics Commissioner, filing of ... LO73 Survey of, by Ethics Commissioner, proposal for ... LO131
Official Opposition Leader
Request from, for audit of Chief Electoral Office by Auditor General ... LO105
Ombudsman's Office
Judicial review of jurisdiction of, re Alberta Human Rights Commission ... LO153
Personal Information Protection Act
Complaints under: Statistics on OIPC's refusal to investigate ... LO85-86 OIPC's mandate re ... LO144
Political candidates
Ad-mail delivery rates for, proposal for ... LO138-39
Privacy impact assessments
PIAs under HIA, requirement for ... LO143-44
Privacy legislation, Provincial
Databases, privacy issues re ... LO87
Progressive Conservative Association
Communications with, by Chief Electoral Officer, re appointment of returning officers for 2008 election ... LO99 Role of, re appointment of returning officers for 2008 election ... LO105
Public contracts
Auditor General's contracts with external auditors ... LO62, 126-27 Committee review of contracts for IT services for legislative officers, proposal for ... LO153 Committee review of contracts for legal services for legislative officers, proposal for ... LO153 Ethics Commissioner's contracts for IT services ... LO134 Ethics Commissioner's contracts for legal services ... LO134
Public service - Alberta
Hiring freeze: Impact on OAG ... LO120 Hiring freeze: Impact on OAG, member's request for information re ... LO120 Seniors officials: Disclosure statements, filing of ... LO73
Register of electors
Accuracy of: Updating of ... LO141 Impact of new electoral boundaries on ... LO141
Returning officers (Provincial elections)
Appointment of: Impact of delay ... LO105 Appointment of: PC Association, role of ... LO99 Duties of: Access to multifamily buildings by candidates ... LO95, 138 Training of ... LO94
Royalty structure (Energy resources)
Auditor General's systems audit re, delay in ... LO65
Schools
Auditor General's systems audit re performance of, delay in ... LO65
Sex trade workers
As potential custodians of health information under HIA ... LO143-44
Treasury Board
Auditor General's consultation with, re auditing performance measures ... LO65, 69 Recommendation from, re budget estimates from legislative officers ... LO117
Voting in provincial elections - Alberta
Advance polls for ... LO138 Advance polls for, proposal for expanded use of ... LO138 Electronic voting: Proposal for pilot projects for ... LO99 Other jurisdictions: New technologies ... LO99 Performance measures: Use of advance and special ballot voting ... LO138
Workplace health and safety
Auditor General's systems audit re, delay in ... LO65
Button, G.B. (Gord) (Ombudsman)
Accountants
Ombudsman's jurisdiction re complaints process of professional colleges of ... LO79-80
Administrative fairness guidelines
History of judicial decisions re ... LO80, 82 Judicial review re application by Ombudsman of ... LO81-82 New legislation re, for agencies, boards, and commissions ... LO168 Overview of ... LO77, 80-81, 163 Systemic issues re application of ... LO164 Use by courts ... LO80-82 Use by government agencies, boards, and commissions ... LO79-80, 168 Use by government departments ... LO168 Use by professional regulatory colleges ... LO78-81 Use in patient concerns resolution process ... LO77-78
Alberta Dental Association
Investigation by Ombudsman re complaints process of ... LO80-81
Alberta Energy and Utilities Board
Investigation by Ombudsman of Rimbey hearings by ... LO77-78, 81-82
Alberta Health Services
Government restructuring re: Impact on patient concerns resolution process ... LO77-78, 165 Ombudsman's jurisdiction re patient concerns resolution process ... LO77-78, 165
Alberta Human Rights and Citizenship Commission
Judicial review of jurisdiction of Ombudsman re ... LO77, 165, 168-69 New chief commissioner of ... LO77, 165 Staff of, classification of ... LO78
Alberta Institute of Agrologists
Ombudsman's jurisdiction re complaints process of ... LO79-80
Alberta Public Agencies Governance Act
Administrative fairness standards in ... LO168 Ombudsman's jurisdiction over agencies, boards, and commissions under ... LO168
Appeals Commission (Workers' compensation)
Ombudsman's statistics re complaints to ... LO166-67
Assured Income for the Severely Handicapped
Ombudsman's inquiry re ... LO163
Auditor General's Office
Mandate of: Comparison with Ethics Commissioner ... LO79-80 Mandate of: Comparison with Ombudsman ... LO79-80
Board Governance Review Task Force
Recommendations from (McCrank-Hohol report) ... LO78
College of Dental Technologists of Alberta
Suspension of Ombudsman's investigation re, due to actions before court ... LO166
College of Physicians and Surgeons of Alberta
Ombudsman's jurisdiction re complaints process of ... LO79-80, 165, 166
Colleges, Health professions'
Committee on Legislative Offices, Standing
In camera meeting of, re consideration of reappointment of Ombudsman ... LO76-77
Constituency associations - Rural areas
Ombudsman's visits to, as outreach ... LO79
Correctional institutions
Complaints to Ombudsman re, history of ... LO167
Court of Queen's Bench
Application of administrative fairness guidelines by ... LO80-81
Courts
Civil actions re application of administrative fairness guidelines ... LO80-82 Comparison of Ombudsman's investigations with court actions ... LO82 Suspension of Ombudsman's investigations when matters go before ... LO81-82, 164-67
Dept. of Children and Youth Services
Investigations by Ombudsman of, re implementation of court decisions ... LO82
Dept. of Health and Wellness
Out-of-country health services program, Ombudsman's investigation of ... LO77-78, 163-64, 167-68 Out-of-country health services program, Ombudsman's investigation of: Government response to recommendations ... LO164
Dept. of Justice and Attorney General
Ombudsman's recommendation to, for new administrative fairness office re MEP within ... LO168
Dept. of Solicitor General and Public Security
Correctional institutions' response to recommendations by Ombudsman ... LO167
Ethics Commissioner's Office
Mandate of, comparison with Auditor General ... LO79-80
Forestry professions
Ombudsman's jurisdiction re complaints process of professional colleges ... LO79-80
Freedom of Information and Protection of Privacy Act
Judicial review of application to records of Legislative Officers ... LO165
Government agencies, boards, and commissions
Application of administrative fairness guidelines by ... LO77, 79-81, 168 Appointments to, merit-based ... LO78-80 Comparison of OAG's and Ombudsman's roles re ... LO79-80 Ombudsman's report re out-of-country health services, broad application of principles in, to ... LO164, 168 Public agencies governance framework re ... LO78-80 Training of board members of ... LO78
Government departments
Application of administrative fairness guidelines by ... LO168 Investigations by Ombudsman of application of administrative fairness guidelines by ... LO77, 81 Investigations by Ombudsman of implementation of court decisions by ... LO82 Ombudsman's report on administrative fairness re out-of-country health services, broad application of principles in ... LO164, 168
Government transparency
Administrative fairness guidelines re ... LO80-81, 168 Public agencies governance framework re ... LO79-80
Health Professions Act
Ombudsman's jurisdiction re complaints process of professional colleges under ... LO78-81, 165 Proclamation of ... LO78, 165
Health Quality Council
Education of health practitioners by, re patient concerns resolution process ... LO77-78
Hospitals
Patient concerns resolution process in ... LO77-78
Information and Privacy Commissioner's Office
Judicial review re application of FOIP to records of legislative officers ... LO165
Legislative Officers
Judicial review of application of FOIP to records of ... LO165
Maintenance (Domestic relations)
Ombudsman's recommendation re new administrative fairness office re, within Dept. of Justice ... LO168
Media
Issues reported in, as criteria for Ombudsman's own-motion investigations ... LO78-80
Olds-Didsbury-Three Hills (Constituency)
Outreach tour by Ombudsman, invitation for ... LO79 Public interest in EUB hearings ... LO78-79
Ombudsman's Office
Administrative fairness guidelines, application of ... LO77, 163 Alternative complaint resolution by ... LO77, 164, 166 Annual report (2008-2009) ... LO163-66 Appeals of decisions by, procedures re ... LO81-82 Appearance before committee of ... LO76-82, 163-69 Appreciation for ... LO81 Budget (2009-2010): Surplus ... LO165-66 Budget (2009-2010) estimates ... LO77-78 Budget (2010-2011) estimates ... LO164 Budget (2010-2011) estimates: Staff ... LO167 Business plan ... LO82 Business plan (2010-2013) ... LO163-64 Communications ... LO79 Complaints: Impact of government budget reductions on ... LO167 Complaints: Statistics on ... LO77, 164, 166 Correctional institutions, history of complaints from inmates of ... LO167 Fees for investigations, lack of ... LO82 Informal resolution ... LO164 Investigations: Comparison of investigations vs. court actions ... LO82 Investigations: Out-of-country health services program ... LO77-78, 163-64, 167-68 Investigations: Own-motion investigations by, criteria for ... LO77-80, 82, 167 Investigations: Own-motion investigations by, re systemic issues ... LO164, 166-68 Investigations: Procedures ... LO81, 166 Investigations: Statistics on ... LO77, 166 Investigations: Suspension of, due to actions before courts ... LO81-82, 164-67 Judicial review of jurisdiction of, re Alberta Human Rights Commission ... LO77, 165, 168-69 Jurisdiction re complaints process of professional colleges ... LO78-81, 165-67 Mandate of, comparison with Auditor General ... LO79-80 Other jurisdictions: Completion times ... LO169 Other jurisdictions: Staff ... LO167 Overview of ... LO76-78 Patient concerns resolution process under ... LO77-78, 165 Performance measures: Case workload ... LO77 Recommendations by: Statistics on ... LO81 Staff: Career backgrounds of ... LO76 Staff: FTEs ... LO164 Staff: Impact of own-motion investigations on ... LO164 Staff: Investigators ... LO77-78, 81 Staff: Legal counsel ... LO164 Staff: Performance bonuses ... LO77, 81 Staff: Support staff ... LO81, 164 Staff: Vacancies ... LO164, 167 Staff: Workload ... LO77, 164, 167 Time to complete actions by ... LO77, 81, 164, 166, 169 Travel by, re rural outreach ... LO79
Ombudsman's Office - British Columbia
Ombudsman's Office - Saskatchewan
Ombudsman Act
Court actions as cause for suspension of investigations under ... LO82, 164-65 Ombudsman's powers under ... LO77, 168-69
Out-of-Country Health Services Appeal Panel
Out-of-Country Health Services Committee
Prescription for Fairness (Report from Ombudsman)
Recommendations re out-of-country health services program ... LO163-64 Recommendations re out-of-country health services program: Government response to ... LO164
Provincial Court
Application of administrative fairness guidelines by ... LO80-81
Regional health authorities (former)
Government restructuring re: Impact on patient concerns resolution process ... LO77-78, 165
Rocky Mountain House (Constituency)
Public interest in, re EUB hearings ... LO78
Supreme Court of Canada
Application of administrative fairness guidelines by ... LO80-81
Veterinarians
Ombudsman's jurisdiction re complaints process of professional colleges of ... LO79-81
Vulnerable Albertans
Impact of government budget reductions on ... LO167
Workers' Compensation Board
Ombudsman's recommendation to, re new administrative fairness office within ... LO168
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