[
See also
Ombudsman; ]
Administrative fairness guidelines, application of
[
See also Administrative fairness guidelines];
Button LO77,
163
Alternative complaint resolution by ...
Button LO77,
164,
166;
Chair LO166;
Marz LO150;
McHugh LO148,
150;
Resler LO150
Annual report (2008-2009) ...
Button LO163-66
Appeals of decisions by, procedures re ...
Bhullar LO81;
Button LO81-82;
Chair LO82
Appearance before committee of ...
Button LO76-82,
163-69;
McHugh LO147-52;
Resler LO78
Appreciation for ...
Button LO81;
Horne LO167-68;
Lund LO81
Budget (2009-2010): Surplus ...
Button LO165-66;
Resler LO150
Budget (2009-2010) estimates ...
Button LO77-78
Budget (2010-2011) estimates ...
Button LO164;
Resler LO150
Budget (2010-2011) estimates: Advertising ...
Resler LO150
Budget (2010-2011) estimates: IT contract services ...
Bhullar LO152;
McHugh LO152;
Resler LO150,
152;
Rogers LO152
Budget (2010-2011) estimates: Legal services ...
Lund LO150-51;
McHugh LO151;
Resler LO150
Budget (2010-2011) estimates: Motion to approve (Passed) ...
Chair LO154;
Rogers LO154
Budget (2010-2011) estimates: Staff ...
Button LO167;
Notley LO167
Business plan ...
Button LO82;
Chair LO82
Business plan (2010-2013) ...
Button LO163-64
Case management process ...
McHugh LO148;
Resler LO150
Communications ...
Button LO79;
Marz LO79
Complaints: Impact of government budget reductions on ...
Button LO167;
Notley LO167
Complaints: Nonjurisdictional complaints ...
McHugh LO151;
Rogers LO151
Complaints: Statistics on ...
Button LO77,
164,
166;
MacDonald LO166;
Marz LO150;
McHugh LO148,
150;
Resler LO150
Correctional institutions, history of complaints from inmates of ...
Button LO167;
Notley LO167
Fees for investigations, lack of ...
Bhullar LO82;
Button LO82
Frivolous or vexatious complaints under ...
McHugh LO151;
Rogers LO151
Informal resolution ...
Button LO164
Investigations: Comparison of investigations
vs. court actions ...
Bhullar LO81-82;
Button LO82
Investigations: Out-of-country health services program ...
Button LO77-78,
163-64,
167-68;
Horne LO167-68;
Lund LO78;
McHugh LO148-49;
Notley LO167
Investigations: Own-motion investigations by, criteria for ...
Bhullar LO81-82;
Button LO77-80,
82,
167;
Lukaszuk LO79;
Lund LO78;
Marz LO79;
Notley LO167
Investigations: Own-motion investigations by, re systemic issues ...
Button LO164,
166-68;
Horne LO168;
Notley LO166-67
Investigations: Procedures ...
Button LO81,
166;
Chair LO166;
Lund LO81;
McHugh LO148
Investigations: Statistics on ...
Button LO77,
166;
MacDonald LO166;
McHugh LO148;
Notley LO166
Investigations: Suspension of, due to actions before courts ...
Bhullar LO81-82;
Button LO81-82,
164-67;
Notley LO166-67
Investigations: Travel ...
McHugh LO148
IT services ...
Bhullar LO152;
McHugh LO152;
Resler LO150,
152;
Rogers LO152
Judicial review of application of FOIP to records of
See Legislative Officers: Judicial review of application of FOIP to records of
Judicial review of jurisdiction of, re Alberta Human Rights Commission ...
Bhullar LO168-69;
Blakeman LO153;
Button LO77,
165,
168-69;
Campbell LO153;
Chair LO153;
Lund LO150-51;
MacDonald LO153;
McHugh LO149,
151;
Resler LO150
Jurisdiction re complaints process of professional colleges ...
Button LO78-81,
165-67;
Horne LO80;
Lukaszuk LO79;
Marz LO150;
McHugh LO149-50;
Notley LO166-67
Mandate of, comparison with Auditor General ...
Button LO79-80;
Lukaszuk LO79
Other jurisdictions: Completion times ...
Button LO169;
Quest LO169
Other jurisdictions: Leasing of IT systems from B.C. ...
Bhullar LO152;
McHugh LO152;
Resler LO150,
152;
Rogers LO152
Other jurisdictions: Staff ...
Button LO167;
Notley LO167
Overview of ...
Button LO76-78;
McHugh LO147-50
Patient concerns resolution process under ...
Button LO77-78,
165;
Marz LO150;
McHugh LO150;
Resler LO150
Performance measures: Case workload ...
Button LO77
Recommendations by: Impact of, comparison with orders ...
Work LO84
Recommendations by: Statistics on ...
Button LO81;
Lund LO81
Report (Prescription for Fairness) re out-of-country health services program
See Prescription for Fairness (Report from Ombudsman)
Staff: Career backgrounds of ...
Button LO76;
McHugh LO151;
Rogers LO151
Staff: Compensation ...
Resler LO150
Staff: FTEs ...
Button LO164;
McHugh LO148;
Resler LO150
Staff: Impact of hiring freeze on ...
McHugh LO148
Staff: Impact of own-motion investigations on ...
Button LO164
Staff: Investigators ...
Button LO77-78,
81;
Lund LO81;
McHugh LO148;
Resler LO78,
150
Staff: Legal counsel ...
Button LO164
Staff: Performance bonuses ...
Button LO77,
81;
Lund LO81
Staff: Support staff ...
Button LO81,
164;
Lund LO81
Staff: Training ...
Bhullar LO151;
Resler LO150,
152
Staff: Vacancies ...
Button LO164,
167;
McHugh LO148,
152;
Notley LO167;
Resler LO150;
Rogers LO152
Staff: Workload ...
Button LO77,
164,
167;
McHugh LO148;
Notley LO167
Time to complete actions by ...
Button LO77,
81,
164,
166,
169;
Chair LO166;
Lund LO81;
McHugh LO148,
152;
Quest LO169;
Rogers LO152
Travel by, re rural outreach ...
Button LO79;
Marz LO79